Norton Review

The Bottom Line: Impressive Device Security, Cloud Backup, and Parental Control features, combined with a 100% protection rate against all types of malware.
  • Offers 100% Virus Removal Guarantee (or your money back)
  • Achieved very good test results from independent labs
  • Works on all devices (mobile and desktop)
  • Great family protection features
  • Reliable file storage and backup options
  • Cloud storage space is rather limited
  • VPN costs extra
Security Features

One of the things that jumps out off the bat when it comes to the Norton 360 antivirus software is the fact that there is the potential to include name-brand identity theft protection into a user’s coverage. In addition to antivirus protection, the Norton 360 with LifeLock select package allows users to purchase peace of mind for their device and for everything else that they do on the web. With perks such as data breach notifications and credit monitoring, those who want a more comprehensive security suite can certainly find it with Norton.

Users can look forward to superior security features with or without the LifeLock package, though, as Norton 360 provides a quality array of ways to keep users protected. In addition to virus protection and password management tools, Norton also provides cloud backup services to users. That way, in even the worst case scenario, users have their files backed up to restore their systems back to normal. Fortunately, with Norton’s superior protection, those backups should never come into play.

The core antivirus programming at Norton is incredible, as it does everything a user could think of to protect them. From scanning email attachments to analyzing links on social media channels, users can feel confident that everything that they interact with on the internet is checked out before a file is downloaded or a link is clicked.

User Interface and Performance

Having the best antivirus software in the world doesn’t mean much unless it is easy to use and easy to understand. Fortunately, Norton has done a good job of making sure that their protection suite is easy to use to its full potential. One central interface allows users to choose which feature they utilize at any given time, from a quick scan to comprehensive analysis of file libraries to search intently for threats.

If there was one negative to take from the Norton antivirus suite it is the fact that its powerful protection can come at the cost of computer performance. Compared to other antivirus programs, Norton does typically take computing power away from a machine more than the competition. Users who need to perform tasks that require all of their computer’s performance capabilities may need to wait to run scans with Norton, but that is a small price to pay for the superior protection that this software provides and is also very dependent on a users PC specs. Most newish computers will not experience any negative effects with only older systems performing slightly worse.

Licenses and Packages

There are four main tiers to the Norton 360 antivirus software, each of which does a great job of protecting users. As mentioned previously, the Norton 360 with LifeLock tier is the top tier of protection that users can utilize with Norton as it provides both antivirus and identity protection services in one convenient subscription that covers up to five devices. But the other tiers of membership with Norton are also of high quality and come recommended in their own right.

The Norton 360 Deluxe package also covers up to five devices. It offers all of the same antivirus services that the LifeLock package does, with the only difference being the fact that the LifeLock features are not a part of the plan. Norton Security Premium offers the same antivirus services, but with up to 10 devices being covered under this package. Finally, the Norton 360 Standard package offers the same antivirus features as the Deluxe package, with the difference being the fact that the Standard package only covers one singular device.

It should also be noted that with each package upgrade comes a bump in the amount of cloud storage that is offered, with the Standard package getting up to 10GB of cloud storage. The LifeLock plan, meanwhile, receives up to 100GB of cloud storage. Depending on how many devices and how much storage is needed, each plan has the potential to fit a different series of needs.

About the Company

Norton is a company that has been around for about as long as the computer has been a mainstream piece of technology. The company was born in 1990 and has had antivirus software on the market since 1991. This entity is based out of California and is a part of Symantec, which operates in the cybersecurity and information technology industries.

In terms of its experience in the antivirus industry, Norton has become synonymous with quality software. The company has earned dozens of PCMag editor’s choice and other awards over the years, solidifying their status as a trusted brand in the antivirus software space.

Customer Service

Customer service is key in the antivirus industry, as users looking for security cannot afford to wait to get their systems configured for maximum protection. In the case of the Norton 360 suite, users can be confident that their inquiries will be answered right away no matter how they choose to get in touch with Norton’s support team. Customer service is available 24 hours a day via phone or live chat, to get users real-time answers as quickly as possible.

Even better is the fact that the customer support lines for Norton are not tiered the way that some software companies have structured them. While some companies require users to buy their top of the line package to receive 24 hour customer service, Norton has no such requirement. Instead, those who buy their basic package and those who buy their best package have access to the same exact support team during the same hours so that everyone can get the help they need.

Our Verdict: An Elite Antivirus Product

Norton is a name that comes to mind as soon as someone thinks of antivirus software, and the Norton 360 antivirus software is another entry in a long list of quality products by this powerful security brand. With incredible protection across all of their software packages and customer service that does not give preferential treatment to one package over another, Norton has made an antivirus product that works for everyone. While the addition of LifeLock protection is recommended, customers can rest assured that they are getting quality virus protection no matter which package they opt for.